Every time I start to think that perhaps ANTEL isn’t so bad, they do something to remind me that they are the worst, stupidest, most difficult and least professional telecommunications company in the civilized world. They are worse than Ma Bell when it had a monopoly–incredibly, they are even worse than ICE, the state-owned telecom from hell in Costa Rica.
The latest manifestation of ANTELmania arises from a simple request to change my cellphone number. Since I have a contract, they refuse to do it without a letter from the Police explaining that I have been receiving harassing calls.
Why they can’t simply charge me US$25 for the privilege and change the number is beyond me.
I have said it before, and I will say it again: the single largest obstacle to the economic development of Uruguay is ANTEL! In my opinion, they should change their name to ANCOM: Administracion Nacional de Comunicaciones y Otras M***das.
